delivery partner

  Post : COE Specialist II Company  : Uber About the Role ECR directly takes care of contacts received by the Executive Leadership Team and delivers best of the kind customer support to the riders while also continuously updating and keeping a tight loop with senior leadership tagged on the issue. The COSs need to get along with multiple functions within Uber at a daily level to tackle customer issues of top segmented riders/ increased contacts. With phenomenal patience, tact, and a calm mind, these agents strive to turn around customer experience for good. What the Candidate Will Need / Bonus Points  — — What the Candidate Will Do — —  Partner Interaction: The agents interact with customers and provide timely updates on the tasks assigned to them. This is a very important aspect of this role, which crafts excellent visibility for the individual and also the team. In certain cases, the agents flag potential issues to stakeholders ranging from the loves of CommOp...

  Post : Staff Applied Scientist — Mobility Category : Data Scientist, Data Science Location  : San Francisco, California About the Role The Mobility data science team at Uber uses data to improve and automate all aspects of Uber’s core ridesharing products. For driver, we focus on strategic data science and economics for the driver pricing, incentives, and experience teams. For Riders, we optimize incentives, personalize the rider experience and optimize routing and matching at airports, scheduled rides and high capacity vehicles. The candidate will have the opportunity to leverage their skills to have impact across the product lifecycle at Uber. What You’ll Do Create strategic insights out of Uber’s vast trove of data Work with stakeholders to build product Mentor junior data scientists and economists Basic Qualifications Minimum 5 years of industry experience. M.S. or Ph.D. degree in Statistics, Machine Learning, Operations Research, or other quantitative fields. Alternativ...