Area Manager — Local Grocery Operations

DoorDash, Inc. is hiring Area Manager — Local Grocery Operations for Los Angeles, CA

About the Role

You’ll be a regionally-based manager leading the [Region] hub focusing on supporting the expansion, growth and ongoing operations of our local grocery partners in [Region] and the adjacent region. You will lead a team of Local Grocery Operations Partners and Specialists who meet at the intersection of conducting deep dive analyses based on data and implementing operational solutions on the ground based on these analyses. As we grow, we will build efficient and scalable processes to create a best-in-class operation. You will report into the Senior Manager of Field Operations on our Grocery Operations team in our New Business Verticals organization. Once our offices reopen, we expect this role to be hybrid with some time in-office/in the field and some time remote.

You’re excited about this opportunity because you will…

You are a motivated leader who loves delighting customers and thriving in fast-paced, ambiguous and physical environments.
You have a passion for data, operations, customer service, and are ready for a new challenge.
You always believe there’s a better way and never settle for mediocre service or product.
You are humble and professional and are excited to build a new business within DoorDash.

We’re excited about you because…

You have at least 5 years of experience in process improvement roles
You have direct management experience or are interested in developing your skills as a leader. We will train you!
You are humble and professional and are excited to build a new business within DoorDash.
You’ll do whatever it takes to delight our customers with a high-quality experience.
You have a college degree. (A graduate degree is nice to have)
You’re analytical. You let data win arguments, and you’re comfortable using excel and have a willingness to learn SQL.
You have the operational chops to develop processes and SOPs.
You’re self-motivated, positive, and a team player.
You’re organized and proficient in G Suite and MS office.
Able to travel within your designated city or region up to 30% of the time.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users — from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

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